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Online and Mobile Tools

Published Nov 08, 24
0 min read


Cadillac recognizes the importance of vehicle maintenance and makes it easy for customers to find service information. Ranging from online tools to in-person service, Cadillac employs a variety of methods to make sure owners are knowledgeable about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac drivers can view maintenance alerts. This mobile app sends tailored alerts about scheduled maintenance, recalls, and service needs based on the car type and distance covered. In addition, the app allows scheduling of maintenance bookings with local Cadillac dealerships, view current service offers, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, works alongside the app by providing more in-depth resources such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s service history and details about approved service centers.

Dealership Communication

Cadillac's service center chain is essential in providing maintenance guidance to owners. When visiting, the technicians explain suggested services and discuss any vehicle concerns with the driver. They offer a full explanation of what the service entails, the expected duration, and the costs involved. Dealerships also ensure that service records are updated digitally, making it easy for owners to view the complete history of their vehicle.

In-Vehicle Technology



Modern Cadillac vehicles are equipped with advanced onboard systems that give maintenance notifications and alerts right on the vehicle's dashboard. These notifications are calculated by the vehicle’s mileage and usage, making certain that drivers are reminded when it’s time for services such as fluid checks, tire inspections, or fluid checks. The in-car system offers a detailed description of each notice, explaining the task and its necessity for the vehicle’s longevity and performance.

Printed Guides and Manuals

For customers who like hard copies, Cadillac offers printed owner’s manuals that feature a detailed maintenance schedule, tips for upkeep, and recommended fluids. These guides cover topics such as tire care, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform hosts a variety of educational videos and how-to guides that cover basic services, such as monitoring fluids, changing a tire, or understanding dashboard warning lights. These tools enable users to take charge about their vehicle's care while learning about the significance of following a recommended maintenance schedule.

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